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Terms & Conditions

IMPORTANT NOTES

We want you to get the most out of your vacation. For your own guidance, please carefully read and be sure that you fully understand the IMPORTANT NOTES and TERMS & CONDITIONS as stated in this brochure. Receipt of your payment represents your acknowledgement and acceptance of these terms and conditions. Your travel agent or Pacific Delight Tours (PDT) will be happy to clarify any questions you may have.

ACCOMMODATIONS: Hotels are based on double occupancy. Single supplement is indicated on the itineraries. On occasions when accommodations must be assigned on a share basis due to insufficiency of single rooms, an appropriate refund will be made after returning to the U.S. Triple rooms are on request and subject to availability.

Hotels are subject to change; preferred accommodations subject to change to similar class accommodations. Cruise accommodations are based on double occupancy of twin-bedded stateroom with private bath. Triple occupancy in cabins is only available in Deluxe or Shangri-La suites.

All Yangtze River cruise ships are People’s Republic of China registry. Tour accommodations are subject to availability at time of booking.

MEALS: Meals are included, as specified in the itineraries.

 

TOURS: Due to occasional flight delays, weather conditions or other unforeseen situations, it may not be possible to include some sightseeing tours as scheduled. Cultural and acrobatic shows and other performances may not be available during holidays and seasonal recess in China. If it becomes necessary to change the means of transportation or any other service, or for the tour to be prolonged through circumstances beyond the control of the ground operator, any additional tour cost must be borne by the passenger and is payable immediately. Due to weather, varying water levels on the Yangtze River or maintenance at the Three Gorges Dam, Yangtze River cruise routes and shore excursions are subject to possible change. For the latest itineraries, please see our website (www.pacificdelighttours.com) or call 1-800-221-7179.

 

ESCORTED TOURS: Please note that for all tours, PDT reserves the right to alter arrangements to better accommodate a small group, or to cancel the tour. If any tour is operated with less than the minimum number of passengers, a supplemental charge will apply. Participants on locally guided tours will be transferred in each city, but will not be accompanied on flights between cities. When travel between cities is by motor coach, a guide will travel with the group. Unless specified, initial arrival and final departure transfers are included when you purchase transpacific air from PDT. Call us for transfer costs for land only arrivals and departures.

 

GOLD EXPERIENCE tours: A group size of 6 or more participants will be escorted from arrival in China by a professional bilingual Tour Director throughout mainland China and locally guided in Hong Kong. With less than 6 passengers, the tour will be locally guided throughout and we reserve the right to alter arrangements to best accommodate a smaller group, or to cancel the tour. Note: Hotel porterage tipping is included in GOLD EXPERIENCE tours.

 

ESCAPADE EXPERIENCE tours: A group of 10 or more participants will be escorted by a professional bilingual Tour Director throughout mainland China and locally guided outside of mainland China, when applicable. With less than 10 participants, the tour will be locally guided throughout and we reserve the right to alter arrangements to best accommodate a smaller group, or to cancel the tour.

 

SILVER EXPERIENCE tours: Unless specified below, a group of 10 or more participants will be escorted by a professional bilingual Tour Director throughout mainland China and locally guided outside of mainland China, when applicable. With less than 10 participants, the tour will be locally guided throughout and we reserve the right to alter arrangements to best accommodate a smaller group, or to cancel the tour.

 

16 Day Tour (T1YS16VL): A group of 6 or more participants will be escorted by a professional bilingual Tour Director throughout the tour.

 

17 Day Tour (T1YS17VU): A group of 6 or more participants will be escorted by a professional bilingual Tour Director throughout mainland China and locally guided in Hong Kong.

 

CITY HIGHLIGHTS PACKAGES & ANY PRE/POST-TOUR MODULARS AND EXTENSIONS offered are locally guided with a minimum of 2 passengers.

 

TRAVEL DOCUMENTS: Passengers traveling to China: U.S. passports with a six month validity AFTER the date of return are required for all tour participants. Passports must have four (4) blank pages, excluding pages 22, 23 & 24 which are not accepted as visa pages. Upon request, PDT will secure the visa for entry into the People’s Republic of China (not required for Hong Kong) for a nominal fee. It is the responsibility of all non-U.S. citizens to check visa and health requirements with appropriate consulates, in addition to travel agent, and to have the correct documentation prepared for travel outside of the U.S. See below for more details.

 

Passengers traveling to Tibet: Entry permits to Tibet are handled by PDT. Your China visa is required in order for us to issue your entry permit into Tibet. Please note that if your China visa is not handled by PDT, we require a copy of the China visa no less than four weeks prior to departure.

 

Please contact PDT for helpful information regarding visas for other Asian countries described herein.

 

HEALTH: In general, tours are quite active and require a good deal of walking, frequently including stairs. Tibet requires travel into areas of high altitude and with extreme temperature fluctuation. We strongly recommend that you discuss any health concerns regarding these points with your personal physician.

 

Additional Assistance: In order to ensure the smooth operation of the tour for all group members, any traveler requiring special assistance must be accompanied by an adult who is responsible for providing all such assistance. PDT is under no obligation whatsoever to provide any special assistance. You are required to notify PDT, in writing, prior to the time of booking of any physical disability or medical condition which may require any special assistance during the tour. Please note that for the physically challenged, access to some facilities may not be available at the same standard as in the U.S.

 

PDT’s tour directors and their designees reserve the right to exclude passengers from participating in tours if, in their sole discretion, they believe that the tour may be challenging to the passenger or could detract from the full enjoyment of the other tour participants. Currently, vaccinations are not required. As health requirements change without notice, please check with your personal physician or public health service for current required or recommended inoculations.

 

TERMS & CONDITIONS You are encouraged to carefully review the full text of our Terms & Conditions.

 

Reservations
1. DEPOSIT: All Deposits, Travel Protection Insurance and Visa Fees paid to PDT may be paid by credit card (MasterCard, Visa, Discover), with a signed credit card authorization form, or by check. Upon receipt of your deposit, written confirmation/invoice and Passenger Information Form will be sent. Receipt of deposit confirms your reservation and is applied toward final payment. Deposit ………………………………………………………………. US $300.00 per person
IMPORTANT: In order to properly complete and process your reservation, the following items are required in this office in addition to your reservation and deposit: a. Photocopy of your valid passport (picture/name page) b. Completed Passenger Information Form

 

2. Travel Protection Insurance: Payment (non-refundable/non-transferable) is due at time of deposit and is in addition to deposit amount. Multi-City Packages …………………………………………… US $169.00 per person
Single City Packages ………………………………………….. US $89.00 per person
Travel Protection Insurance is strongly recommended. Pre-existing conditions exclusion is waived when insurance is purchased within fourteen (14) days of deposit. Travel Protection Insurance may be purchased any time before date of departure, but pre-existing conditions exclusion is not applicable if purchased more than fourteen (14) days after deposit is paid. Rates subject to change without notice.

3. AIRLINE RESERVATIONS AND PASSENGER NAMES: Passport number, date and place of issue, and birth date is now required by many foreign governments as well as some airlines in order to confirm services. Names on your airline tickets must match the first and last name listed on the passport. It is the responsibility of the travel agent/traveler to verify that the name shown on the invoice exactly matches the traveler’s passport name. A revision fee of $100.00 per person will be charged if name must be changed within 75 days prior to tour departure date; changes are also subject to airline penalties. PDT is not responsible for any ticket reissue charges or denial of boarding by an airline due to name discrepancy.

4. CHINA VISAS: PDT will be pleased to secure your China visa for a nominal fee. US Passports must have at least a six-month validity AFTER the date of return and should have at least four (4) blank pages for visa stamps, excluding pages 22, 23 & 24 which are not accepted as visa pages. Passports should be sent to our office at least 60 days prior to departure date with completed and signed Visa Application Form, one (1) passport-size (2” x 2”) color photo, and payment by credit card or check. Visa fee is non-refundable once the visa is issued. All applications must be forwarded to the Chinese Consulate for their approval. PDT cannot guarantee the acceptance of your visa application. If for any reason your application is denied, a full refund will be made on any payment. Visa fees as shown are in effect at time of printing and are subject to change; please call or visit our website for complete visa application details. PDT does not accept responsibility for passengers in possession of incorrect or invalid visas.

Passengers traveling to Tibet: Entry permits to Tibet are handled by PDT. Your China visa is required in order for us to issue your entry permit into Tibet. Please note that if your China visa is not handled by PDT, we require a copy of the China visa no less than four weeks prior to departure.

China Visa Fee (passport must be received at PDT office 60 days prior to departure). US $190.00 per person. *Mailing or delivery fees are additional; see our website for details.

5. CANCELLATION FEES (All tours): Written notice of cancellation must be received by PDT either by mail, fax, or e-mail. Oral cancellation by phone will not be accepted.

75+ days before departure...............................US $300.00 per person*
74–30 days before departure...........................US $400.00 per person*
29–16 days before departure...........................US $500.00 per person*
15–3 days before departure..........................US $1,000.00 per person*
2-1 day(s) before departure..........................US $2,000.00 per person*
On or after departure date...................... 100% forfeiture of tour price*

*Plus any additional charges assessed by land suppliers or airlines, in addition to any revision fees. PDT reserves the right to issue airline tickets immediately upon receipt of your tour deposit.

General Booking Conditions

1. FINAL PAYMENT: Air/Land or Land Only Payment: Due 75 days prior to departure and may be made by check or credit card, with signed authorization form. PDT reserves the right to cancel bookings not paid in full by 75 days prior to departure date, or to modify your tour arrangements to accommodate unforeseen circumstances due to high demand for air, cruise and hotel space. You will be notified immediately should this situation arise.

2. LATE FINAL PAYMENT FEE: To ensure smooth tour operation, final payment must be received at least 75 days prior to departure. A $100.00 per person late payment fee will be added to your invoice if final payment is not received by 75 days prior to departure date. Reservations are subject to cancellation if final payment is not received by 75 days and cancellation fees will apply.

3. PROMOTIONAL DISCOUNTS: Discounts are applicable to final payment and valid only when payment is received by deposit and final payment due dates. Promotional discounts are not combinable. Unfortunately, we are not able to apply promotional discounts when payments are not received by the specified due dates.

4. RESERVATIONS 74-60 DAYS PRIOR TO DEPARTURE: While booking early ensures the widest choice of availability, we will make every effort to accommodate spontaneous travel plans. Reservations will be taken only with full payment to avoid the late payment fee shown above. Payment by credit card must be accompanied by credit card authorization form. Prices may be subject to change less than 75 days prior to departure.

5. LATE BOOKINGS: For new reservations made within 60 days prior to departure, a $50.00 per person administrative handling fee will be assessed for all tours. Reservations will be taken only with full payment. Late bookings are subject to availability and will incur additional charges assessed by suppliers. PDT reserves the right to refuse reservations requested less than 30 days prior to departure.

6. REVISIONS: After deposit, a $20.00 per person fee for each revision, including addition or deletion of services, will be assessed for any changes in air and/or land arrangements (plus supplier’s penalties). Once documents/tickets are issued, changes are not permitted. Revision fee is in addition to any rebooking fees.

7. REBOOKING: A change in departure date or from one tour to another after your original reservation has been processed is considered a cancelled trip, and cancellation fees will apply.

Air & Land Information
PDT will provide air transportation in conjunction with land tours, based on the applicable airfares on participating carriers, subject to the rules and regulations of the class, fare and service of the individual airline. Due to special contracted net agreements, supplements or credits for air deviations may not be equal to published airfare differentials. Domestic carriers provide air transportation in China and Asia. Airfares are subject to change and any increase in airfare is not included in the tour fare. Depending on airfare class used, the airfare may be non-refundable and subject to full cancellation penalties. Tour extensions may incur weekend surcharges. PDT endeavors to follow the itineraries precisely; however, if flights are not available at the scheduled time, we reserve the right to modify the air and land arrangements for smooth operation of the tour.

BAGGAGE: Free allowances, limits, and additional charges for checked and carry-on baggage may apply and vary by airline, frequent flyer status, booking class, destination (e.g., baggage allowance differs for the transpacific and China/Inter-Asia sections of your tour), bag size and weight. Refer to the airline’s website for details on their checked and carry-on baggage rules. Baggage allowances and charges are subject to change. We strongly recommend baggage insurance as PDT does not assume any responsibility for loss or damage to baggage or passenger’s belongings. It is at passenger’s risk throughout. For the most up-to-date requirements please check with your air carrier prior to your flight.

REFUND ON UNUSED OR CHANGED TOUR ARRANGEMENTS: Portions of land arrangements, hotel accommodations or any other service or feature of the tour, which are not used, are neither refundable nor exchangeable. Travel Protection Insurance fee is nonrefundable. Refund claims must be made in writing through the agent from whom the tour has been purchased within 14 days of the termination of the tour. A written statement from the Tour Director of Local Guide certifying the exact services not rendered must be attached to this claim.

LAND ONLY & LAND/CRUISE ONLY TOUR PRICE DO NOT INCLUDE:
Portions of land arrangements, hotel accommodations or any other service or feature of the tour, which are not used, are neither refundable nor exchangeable. Travel Protection Insurance fee is nonrefundable. Refund claims must be made in writing through the agent from whom the tour has been purchased within 14 days of the termination of the tour. A written statement from the Tour Director of Local Guide certifying the exact services not rendered must be attached to this claim.

1. Transpacific air.
2. Government-imposed taxes and fees, of up to $190, including the Sept. 11th security fee, apply and are additional. These may change without notice.
3. Airline-imposed baggage fees.
4. Fees for delivery of tour documentation to international destinations.
5. Cost of passport and visas; and all items of a personal nature.
6. Any fees incurred due to delays, changes or cancellations beyond PDT’s control.
7. The customary end-of-tour gratuity to the Tour Director and tips to Local Guides and drivers are not included. Tips to restaurant and hotel waiters, chambermaids and porters are not included. Exception: GOLD EXPERIENCE tours include hotel porterage tipping.
8. Transpacific flights from USA/first point of entry abroad, or last point of exit on tour/USA are not included. Domestic flights within China and inter-Asia, depending on the tour program, are included in land tour price. International and domestic air schedules are subject to change at any time. If you make your own flights arrangements, PDT will not be responsible for any loss resulting from cancellations, delays, or changes in land or flight schedules.
9. Unless specified, initial arrival and final departure transfers are included when you purchase transpacific air from PDT. Call us for transfer costs for land only arrivals and departures.

Prices in this brochure are subject to change without notice. Prices quoted herein may not be available at the time of purchase, or may be higher. Itineraries in this brochure are subject to change without notice. For current prices and itineraries, please see our website (www.pacificdelighttours.com) or call 1-800-221-7179.

Responsibility
Pacific Delight Tours (hereinafter PDT) acts as a tour operator and agent. The suppliers that provide transportation, conveyance or accommodations are independent contractors and are not agents or employees of PDT. All tickets, coupons and receipts issued by PDT and all arrangements for transport, conveyance or accommodations are made by PDT as agent of the suppliers. By utilizing the services of suppliers, you agree that neither PDT nor any of its officers, directors, employees, subsidiaries or affiliates shall be liable for any injury, damage, loss, accident or delay incurred by you or those traveling with you in connection with any accommodations, transportation, conveyance or other services of whatsoever nature resulting directly or indirectly from any acts or default of the suppliers or from any occurrence or condition, including but not limited to defects in vehicles or vessels, breakdown in equipment or the negligence of their operators. PDT, its employees, officers, directors, subsidiaries or affiliates also shall not be liable for any injury, damage, loss, claim or accident resulting directly or indirectly (i) from delays, cancellations or changes in flights, itineraries, schedules, or other services of any nature whatsoever, (ii) from strikes, theft, sickness, weather, quarantine or any other causes of any nature whatsoever or (iii) from acts or omissions of any Government, its local subdivisions, bureaus or authorities.

All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services of the various countries. PDT reserves the right to withdraw any tour and to make such alterations in the itineraries which, in its sole discretion, it may find desirable for the convenience of the parties or the proper operation of the tour. PDT reserves the right to decline to accept or to retain any person as a member of the tour party at any time.

NOTE: All tour fares shown in this brochure are based on the value of foreign currencies in relation to the U.S. dollar in effect at the date of the printing of the brochure and on the tariffs, airfares, taxes and fuel surcharges as of that same date and are subject to change at any time to reflect those or other changes since the date of the brochure’s printing. PDT reserves the right to correct promotional, pricing or typographical errors at any time. PDT reserves the right to cancel the tour prior to departure for any reason. In such case, a full refund of all payments will constitute full settlement with the passenger. The airlines concerned are not held to be responsible for any act or event during the time the passengers are not on board their planes or conveyances. The passenger’s contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and the purchaser of these tours and/or passenger with respect to that service. Any and/or all transportation companies shall have or shall incur no responsibility for or liability to any traveler aside from their liability as common carriers. The carriers’ international tariff is available for inspection and will govern all aspects of the air transportation. The Terms and Conditions contained herein and set forth in the brochures issued by PDT and on its website, under which you agree to utilize the services of PDT in arranging the tours, may not be amended in any way except in writing signed by an authorized officer of PDT. By utilizing the services of PDT, you agree the exclusive jurisdiction for all claims, suits, actions or proceedings of whatsoever nature against PDT, its employees, officers, directors, subsidiaries or affiliates shall be the State of New York and such claim, action or proceedings shall be determined according to the laws of the State of New York. You also agree that if you have a claim against PDT, its employees, officers, directors, subsidiaries or affiliates, (i) that you will notify PDT, in writing, of your claim as soon as possible and (ii) that, if you choose to commence a law suit against PDT, its employees, officers, directors, subsidiaries or affiliates, you will do so within one year from the date of the last day of the Tour on which your claim arose, failing which your claim against PDT, its employees, officers, directors, subsidiaries or affiliates, will be forever barred. CST 2001314-20